Great Remote Access Solution for UPS Store Franchisees!
February 15, 2022

Great Remote Access Solution for UPS Store Franchisees!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I use Splashtop to access our store's back office machine, which is the only way to manage certain aspects of the store. It works flawlessly and is great for managing the store even when I can't be there in person. A great feature is that you can print out documents to the local computer for people on-site to grab.
  • Easy to use remote desktop connection.
  • Safe and secure for businesses.
  • Plenty of features.
  • Reduce latency.
  • Warning message on active PC so it isn't accidentally used while being controlled.
  • More allowed users for the price point.
  • We haven't measured the numbers for Splashtop specifically.
  • It has definitely allowed us to get more done.
  • Your time management is greatly enhanced being able to work from home.
We have never reached out to Splashtop Enterprise support, which is a good thing. This means that we haven't encountered any major problems with the program. The installation and use guides made available were more than sufficient to get the program up and running as well as to use it with no issues.
Splashtop Enterprise security definitely matters in a business-like the UPS Store with a lot of customers' personal information. There is also the security of the store itself that needs to be protected, which is why only one PC is allowed to access the administrative features of the store. Splashtop Enterprise allows us to access those resources no matter where we are, safely, and securely.
The onboarding experience with Splashtop Enterprise was hassle-free and easy to follow. We did not have any issues setting up the service.

Do you think Splashtop delivers good value for the price?

Not sure

Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


Splashtop is good for managing your business for those times that you can't be in the store, especially when the resources you need are only available on that one PC. Allowing other trusted users to access the same computer is also a great feature. Less suited for those that are always in the office and can access the PC in person at any time.