Splashtop Enterprise Fits The Bill
February 21, 2022

Splashtop Enterprise Fits The Bill

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Splashtop allows me to easily remotely work with clients to help with accounting and bookkeeping questions. Clients like the ease of setup and appreciate that there is no permanent access to their computer, alleviating security concerns.
  • Interface/share computer screens between myself and clients
  • Remotely Access work computer when necessary
  • Remote Printing Feature, can print to the work printer or a home printer
  • Can view multiple screens or switch between screens
  • Sending access invite is sometimes difficult but I'm not super techy
  • The screen resolution between the large work screen and a smaller laptop screen sometimes makes viewing documents difficult
  • Saves commuting time back and forth to clients
  • Clients can get immediate help, don't have to come to my office or wait until I can go to their office
  • Allows work remotely either planned or due to unexpected circumstances
I haven't had to work with support in a long time, but when I did (over a year ago) they were very helpful. I did have some trouble figuring out what exactly I needed to do to ask for support.
The product is very good. It meets my needs without exception. The security features seem to be on par with other software out there.
It was pretty simple, took me less than 1 hour.
Yes - We changed computer systems, IT support, and our software. The previous software LogMeIn was getting too expensive and didn't work seamlessly with our computers and our clients.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Helping a client troubleshoot their books, reviewing entries in real-time with a client. It's sometimes difficult to log on as the connection has to be stable at all points.