Easiest computer to computer access!
February 19, 2022
Easiest computer to computer access!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop Enterprise
Our organization has a Help-Support Team that helps with live support with customers that call in every day which helps out a lot especially since we have customers from all over. It is really nice that we can use Splashtop to transfer files back and forth. The shortcut put on our customer's end makes it so easy for them to create the code for us to connect. Everyone uses it from the support team, Sales, President, and developers. It really helps since you can work with people without having to leave the office and share files right away rather than taking extra steps to email.
- Connect to clients computer if it's Mac or Windows PC.
- File transfer.
- Taking control of functions on the clients end.
- It was hard to connect to Chromebooks but I heard this was taken care of.
- If I am using a Windows PC, hard to control Mac since they have different key functions.
- Wish it didn't take extra steps for Mac users in order to have full access.
- Fast file transfers.
- Real time assistance when a client is making a sale for their business and need help.
- Full access and control of their computer.
It has done very well for us but sometimes we get those clients that are afraid to download the Splashtop SOS because it asks if it can make changes to their device and other things that make them think we are going to steal their information on their computer.
We were able to get set up and our accounts went very fast.
Yes - Eblvd
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes