Great features at a reasonable price
February 24, 2022

Great features at a reasonable price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access

Overall Satisfaction with Splashtop Enterprise

Shortlands Computing uses Splashtop Enterprise and SOS to provide remote support to its business. Both are reliable, easy to deploy, and of good value. We have used other products in the past and Splashtop has the optimal price/features/performance mix. It just works. We can allow our customers access to their own computers and Intune deployment works well for Azure Joined computers.
  • Intune deployment
  • Simple initial connection for users
  • Reliable and good performance
  • Nothing really
  • Better support
  • Better user experience
  • Good cost to feature ratio
On the rare occasions I have needed to contact support, the response was fast and helpful
The security is appropriate, MFA, ability to ask user confirmation before connection if required
Yes - LogMeIn

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop works well for small-medium MSPs