Great remote access tool for ad-hoc WFH-ers
February 24, 2022

Great remote access tool for ad-hoc WFH-ers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

Easy to create a custom deployment with defined settings to install on required machines. We utilize it as an ad-hoc method for people with no specific mobile work hardware to easily WFH without letting unsecured devices connect to our network. Performance-wise its stands up really well and allows our users to perform any task on their work computer from anywhere without too much in the way of lag or degraded performance. Our users would typically use office and CAD-based applications.
  • Easy setup on PC and through network firewall security
  • Reliable connectivity
  • Great performance
  • Easy for end users to understand and utilise
  • Easy management of users allowed access
  • MFA protection for connecting to PCs and admin console
  • Easy to forget to add non-admin users whe setting up a new pc
  • Ability to block file trasnfers option would be cool
  • billing in local currency would be useful
  • Gives flexibility to users who want/need to work from home in emergency situations
  • cost-effective - can easily manage the number of concurrent users assigned rather than license everyone
Some end users have required support on occasion when connecting from Apple laptops, but from an admin, perspective has never used it it is really quite easy.
Can assign users to just the PCs they need. Accounts and logins for remote connectivity are all protected by MFA. Can force the users to use their windows logon to connect to the devices and automatically close dormant connections. These all work well but couldn't comment on how exactly secure they are other than they typically work without problems.
Setup was quick and easy. The client app needed proxy information to pass our firewall's web filtering and once that was set up connection is solid. The backend interface is really easy to understand and navigate. Extra licenses are easy to add and billed pro-rata to current billing so we can easily make sure we are not oversubscribed for our needs

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Useful in ad-hoc working from home in emergency use cases. Not a remote support tool, though they do offer such features.