Excellent Remote Service in a "Splash"
March 03, 2022

Excellent Remote Service in a "Splash"

Sharon Hendee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Currently used by my Service Manager to interact with her division manager and team to ensure customer issues and service calls are addressed when she is at a remote location
  • Easy to work with
  • So far have not encountered any issues, the more I work with the program I am sure I can make a better determination
  • We choose Splashtop because of the price, we were using an alternate remote product that was becoming too expensive for our needs, as a small office personnel company we did not need anything that was expensive or complicated for our needs Splashtop does all that we need it to do
to date we have not had to utilize support
works great No problems thus far
Our tech support did the install and it went rather quickly
Yes - We were utilizing another remote application that become too expensive for our needs

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop works very well when I need to work from a remote location, it is easy to access from my desktop and the connection is quick