Splashtop SOS: The Best and Most Cost Effective Remote Support Solution
June 11, 2021
Splashtop SOS: The Best and Most Cost Effective Remote Support Solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splashtop SOS
I am an independent tech consultant, providing support to small businesses and people at home. Instead of visiting clients at their homes or offices to resolve issues, I no exclusively use Splashtop SOS to serve their needs while talking them through while I am on the phone with them. I can provide support as if I were present at their site. In addition to providing safety during the pandemic, my permanent move to this strategy has eliminated all work related travel which saves myself and my clients both time and money.
- Easy set up by client by downloading small application.
- Quickly connects to client computer once they provide 9 digit code.
- Full functionality to remotely control computers.
- Works with both PCs and Macs.
- Very reasonable cost compared to similar much more expensive programs.
- Able to access multiple computers at the same time.
- iPhone and iPad screen sharing by client is awkward and seems to disconnect.
- Quickness of establishing connection.
- Full access to client computers.
- Value of product: cost for having the functionality available for the small amount of work I do.
- Very short return on investment: a few billable hours pays for annual license.
- I can provide quick response to customer needs with no travel time.
- As a semi-retired person, I can continue to do business conveniently on a limited basis.
I find that Splashtop SOS is as easy or easier to use. LogMeIn was a very great deal more expensive and I would not be able to regain much return on that investment.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes