Solo system to integrated view with Splunk ITSI
July 20, 2023

Solo system to integrated view with Splunk ITSI

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

Splunk ITSI is powerful tool for infrastructure monitoring, event management and mature AIOps platform. We use Splunk for monitoring and utilize contents packs available OOB for free. Business was able to get good insight to service view and availability over time at real time.
  • Out of box content packs with dashboards
  • Easy integration with other platform from ingestion to alerting
  • Event count reduction and correlation
  • Auto service mapping and relationship
  • Patching schedule and maintenance missing re-occurring window.
  • Multi tenant or role based access for ITSI

Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?

Yes

Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?

Yes

Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?

No

Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?

Yes

Would you buy Splunk IT Service Intelligence (ITSI) again?

Yes

With multi vendor tools for monitoring, itsi helped us being all events centrally and manage incident creation from one place