Using Sprout as a social media manager.
February 06, 2025

Using Sprout as a social media manager.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Sprout Social

I am a social media manager who uses Sprout daily to schedule social posts and analytics reports. Sprout helps me so that I can batch schedule weeks of posts at a time for my roster of clients. The analytics feature helps me report learnings to clients to inform them how social posts perform.

Pros

  • Interface makes scheduling posts easy, similar to scheduling in-app.
  • Great tagging system to target specific posts to look at.
  • Accurate analytics reports.

Cons

  • With social media constantly changing, sometimes Sprout's features are not the most up-to-date.
  • Scheduling for TikTok is not indicative of how we actually post TikToks in-app.
  • Data analytics have been deprecated due to platform limitations.
  • Sprout saves time; instead of waiting by my phone to press "post," I can ensure posts are scheduled and will go live when I want them to.
  • Sprout has built client trust, as clients trust the analytics we provide.
Yes. Sprout has ensured we are delivering efficient returns to our clients. We save time by using their smart tools.
I haven't used many integrations, but I have heard good things.
Sprout is very user-friendly. It is very easy to get the hang of as a new user and is very intuitive.
Sprout is easier to use than competitors.

Do you think Sprout Social delivers good value for the price?

Yes

Are you happy with Sprout Social's feature set?

Yes

Did Sprout Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sprout Social go as expected?

I wasn't involved with the implementation phase

Would you buy Sprout Social again?

Yes

Sprout is well suited for a social media manager juggling a wide roster of clients. Sprout allows you to schedule weeks or even months' worth of social posts across all different platforms. It is extremely reliable for scheduling posts; I never have to worry if a post gets up the way I intended to get it up. It is also great for reporting key analytics to clients. I do wish there were more analytics at times, but for high-level data, it does the job.

Sprout Social Feature Ratings

6.3
Filtering out noise/spam
8
Sentiment analysis
3
Broad channel coverage
8
6.5
Content planning and scheduling
9
Audience targeting
2
Content optimization
8
Workflow management
7
3.3
Automated routing and prioritization
3
Customer interaction histories
3
Bulk actions
4
3.0
Lead generation
2
Content marketing
4
8.6
Twitter
7
Facebook
9
LinkedIn
9
Google+
9
Instagram
9
9.0
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
9
2.0
Role-based user permissions & privileges
2
Mobile access
2

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