Square POS is Simply Awesome!
November 03, 2017

Square POS is Simply Awesome!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Square POS

Square POS is used to manage and process transactions at our organization. We are able to take payments, send receipts, analyze and track sales data, and send invoices painlessly. It is very easy to use, and easy for the customer too. You can even do rewards programs for your loyal customers and track their rewards easily by having them enter their phone number at checkout.
  • You're able to organize your products and services neatly in your POS in order to easily track or change pricing and inventory.
  • Customers can choose between digital and printed receipts to save money on paper.
  • You can track and analyze your sales by item, category, etc. and see what’s working/selling for your business and what's not.
  • I wish Square was able to take the e-gift cards online instead of in-store only.
  • I wish you were able to copy a product (and its modifiers) in the case that you have a lot of options for one specific item. (flavors, scents, etc.)
  • I wish their was a phone app that you could easily manage inventory and complete open sales through. For example... sending tracking # for a completed item via phone app.
  • ROI is continually improving because of the simple, easy to use checkout for customers/clients. No annoying options and repetitive buttons to press.
  • The email marketing needs some work. I would like to run more promos using codes to use online--and the emails always automatically say for in-store only. It is confusing to customers.
  • Need other options other than "tips" for checkout. It seems tacky in certain fields of business.
Weebly was awful. Not user friendly at all. It's pretty much the opposite of Square. You have very minimal customization options, and the look and feel in my opinion is very tacky. Square really hit the nail on the head with their look and feel and the simplicity of their system.
I feel like Square can be well-suited for almost any business... but it works amazingly for small businesses. It is simple and easy to use, and painless to teach others how to use. You can easily manage your back end, inventory, sales, and open orders all in one place. I think bigger companies would run into issues with the limited e-commerce design options.