Works Fine, But Not The Best Fit
January 29, 2020

Works Fine, But Not The Best Fit

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Square POS

I am a coach with an appointment-based business and I have the Square POS system as a payment option for my clients. It is a perfectly adequate system and I have never had any problems with it. It is an easy-to-use option to use for in-person credit card payments, both for my clients and for me.


  • Easy to use on the spot for an instant transfer.
  • Square Reader is just one piece of hardware to use.


  • I have several customers that don’t trust the Square POS system.
  • Doesn’t integrate with the Acuity Scheduling software I use.
  • I’ve seen no real ROI with the Square POS system, as it is not a perfect fit for my business.
I personally prefer Stripe and PayPal as payment options for my appointment-based coaching business. Both integrate seamlessly with my Squarespace website, my Acuity Scheduling software, and the Quickbooks Self-Employed software I use. Though Square POS is perfectly adequate, I have found my payment solutions with those two sites, with no real need for another option like Square.
I have never had a negative experience with the support team for Square POS. They made the whole setup easy for me and answered all the questions I had when comparing payment options at the beginning of my search a couple years ago. I have nothing negative to say about support!

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I have seen the Square POS system working well at quick service restaurants I visit and at flea markets with vendors. It, however, has not proven to be the best system for payment acquisition for my appointment-based coaching business. Many of my clients prefer to pay for their session in advance on the scheduling website I use, which does not currently have an integration with Square.


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