Hip to be Squarespace
January 20, 2016

Hip to be Squarespace

Sharon Reaves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Squarespace

I design websites using existing CMS such as Wix, Weebly, WordPress and Squarespace. I primarily work with creative professionals and small businesses who are looking for an affordable solution that is responsive and easy for them to maintain once the design elements are in place. Squarespace is an excellent solution and has become my CMS of choice surpassing Wix which I feel has more flexibility of design but the additional step of formatting for viewing on smartphones and tablets is often overlooked making the site look unprofessional and unfinished. Squarespace addresses this in all of their templates.

Another huge PRO for Squarespace is their guides and tutorials which are thorough and easy to follow as well as the ability to get actual customer support via email, phone or live chat.
  • They offer a variety of responsive templates.
  • Easy and fun to use and maintain.
  • Great documentation and customer support.
  • Affordable.
  • I'd love to see new templates being offered.
  • While I appreciate the responsive design format, there are times I would like the ability to hide content from the mobile/tablet versions.
  • On certain templates there are elements that can not be formatted in the style guide, in particular logo size or placement.
  • Add the scroll lover/zoom function to the eCommerce platform.
  • The Google email add on has been problematic. I do not recommend this to users.
  • It's my primary platform for design, so hugely impactful!
  • Improved client satisfaction, word of mouth referrals and return business.
  • Improved project delivery based on ease of use and documentation.
I find Wix to truly be a blank slate. The templates offered can be modified to give you more control over the finished product but the downside to this is the added step of formatting for responsive viewing. It is often overlooked by clients who want to maintain their site once the design is complete and they become frustrated. That said, I wish there was more control over the responsive elements shown in Squarespace but as a trade off, I choose Squarespace.
I love Squarespace. While it is not a perfect solution for everyone, it addresses many needs for a variety of businesses. The format lends itself to clean, modern designs, the style guide allows for creative play with colors and fonts, it works well with Mailchimp and the documentation is excellent. The eCommerce is a nice solution but not for everyone as there are limitations of viewing options (scroll over and zoom). Overall a great product that is easy to use, well priced and well supported.

Squarespace Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Library of website themes
Mobile optimization / responsive design
Publishing workflow
Form generator
Content taxonomy
SEO support
Bulk management
Not Rated
Availability / breadth of extensions
Not Rated
Community / comment management
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions

Using Squarespace

1 - I am the sole employee
Other than Squarespace's customer service, I find the platform easy to use and support on my own.
  • Web design for small businesses and creative professionals.
  • Finishing other people's projects.
  • Updates and training.
  • It works well with a variety of business needs from creative to professional
  • Larger sites up to 100 pages
  • I'd like to work more with the eCommerce platform
It's a great CMS tool. Easy to use and maintain. It looks great and the support is excellent.