My experience with SurveyMonkey
February 22, 2017
My experience with SurveyMonkey
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyMonkey
Surveymonkey is used by several students because of its ease of use. So support is hardly needed from our support department. Teachers and professors mostly use another application for surveys and examination.
Focus on privacy is an issue. In the free account, SurveyMonkey privacy is not guaranteed. In those cases, our company suggests using the business application for surveys.
- Create new surveys.
- Layout is pretty good.
- The different question types make a survey more beautiful.
- For more depth, more questions should be available in one survey.
- Also for more depth, more question types should be available.
- The limit of survey responses should be higher.
- Because only the free account option is used, ROI is not an issue.
- Negative is the privacy.
In our business Qualtrics is available for all staff and students. Because the ease of use is quite similar but the options in question types, number of surveys, number of respondents and the reporting options are bigger, Qualtrics will be used more. Also the privacy is safer because of the additional statements in the contract.