SurveyMonkey Is Easy to Use
August 09, 2018

SurveyMonkey Is Easy to Use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

I use SurveyMonkey 4 times per year (quarterly) to organize a team building events within the Human Resources Department. The surveys are designed to allow team members to vote on the prescribed date and times that we can hold the team building event. With everyone's busy scheduled between meetings and tight deadlines, it would address what time and date was best to meet. Typically, we would use Outlook to view peoples calendars. However, SurveyMonkey would take it one step further by allowing team members to cast a vote on what date and time they prefer.
  • Allows you to customize the questions
  • provides standard templates that are ready to use
  • intuitive to use
  • free of charge depending on what package you purchase
  • sometimes hides important options that are important in creating a survey.
  • created a better working environment - allowing co-workers to interact with each other when they previously wouldnt
  • increases employee engagement - we know which employees are participating in survey because of the real time notifications
  • we are able to create free surveys. reducing time and money spent on an employee trying to draft a survey from scratch. everything needed to send out a survey is made available on surveymonkey.
SurveyMonkey allows you to use standard templates or create customized surveys compared to its competitors like SurveyGizmo and Survicate. My only drawback with the software is that their logo is pasted everywhere. One advantage is that you can add more people to take the survey even after it is sent out. The vendor also offers a free basic plan and a plan you can purchase.
SurveyMonkey is a great tool if you don't know how to create a survey. Being an Admin Coordinator, I wasn't sure what the template of a survey would look like. SurveyMonkey is very intuitive where it allows you to pick how you want the survey to be setup. I enjoy the real time e-mail notifications I receive when someone takes my survey. I can also pull the results of the survey and create reports.

SurveyMonkey Feature Ratings

Survey templates
8
Themes
7
Custom logo/branding
2
Changes to live survey
10
Question design help
7
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
Not Rated
Analytics
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Compliance
Not Rated