The best way to create surveys
December 21, 2018

The best way to create surveys

george wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

I have used SurveyMonkey for almost a year. I had heard some friends talk about it, but the first time had not paid much attention. Then on another occasion I was with them asking them for some way to be able to have more contact with the visitors of my web page (at that time I had a page about literature) and to be able to know in a better way what things should improve and also get their opinions about some classic terror. My first experience with the product was very good. The truth is that I had been looking for videos and reading about this platform, so I had no problem creating my account and conducting my first survey. Currently I still use it, and although I no longer have my literature web page (I do not have much time), I have a friend who is working in an independent publishing house in South America and he is also a writer, so I help him to viralize the sketches of covers or some new novels, and with SurveyMonkey you can do a small survey to know what people think about these topics.
  • It is very easy to create and modify surveys, you just have to make some clicks to be able to configure it and give it a personal touch.
  • The program tabulates and gives results automatically, so you should not break your head to create graphics.
  • If you are looking to make some simple surveys, you can use the free version without problem, which is really good since not everyone has money to invest in these programs.
  • Nothing in particular.
  • By automating the process by means of an online account, it decreases the time invested and the time one must be behind a computer generating graphics and results.
  • You can have more control in general, since you can choose who to send the survey to, you can choose the type of questions and you can obviously have all the graphic analysis you need.
I have only really used SurveyMonkey (I used Google Forms for a day and I did not know how to use it correctly), so I cannot give an opinion about another platform, except that the process with Google Forms was a bit tangled so that's why I abandoned it. But the truth is that it was a good idea to listen to the recommendation of my friends and opt for SurveyMonkey, since it is very easy to use, there are many tutorials on its use, it has everything I need and its price is quite reasonable. So for the moment I think I will continue with SurveyMonkey until I need to look for something beyond that.
From my experience, SurveyMonkey works very well either using the free version or using the paid version, which is why the truth is it works wonders in almost all settings, whether you want to carry out a survey between the school's parents where your son attends, even a survey of skills in the workers of a company, I have even read that some teachers use it in their classes to corroborate the learning of their students. As far as a scenario where it does not work, I think there are not many, since most users, especially paid ones, can have the right data they need and can edit their accounts in their own way.

SurveyMonkey Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
7
Changes to live survey
9
Question design help
Not Rated
Multiple question types
9
Survey logic flexibility
10
Response tracking
9
Data export
9
Standard reports
9
Custom reports
9
Analytics
9
Access controls
9
Compliance
9