An awesome way to manage calls without any expensive phone hardware
July 12, 2019
An awesome way to manage calls without any expensive phone hardware
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
We use talk desk for our Sales/CSM to manage inbound calls. Being able to manage the high volume of calls and voicemails we get in a simple way has been great for our teams. It has been a vast improvement in responding to the needs of our prospects and customers.
- Managing voicemails
- International dialing
- Contact management
- No mobile app
- Not sure what integrations are available
- Make it easier to block callers
- Creating support tickets from recorded voicemails.
- Managing a high number of calls outside of normal business hours.
- It's been a great ROI for us.