TalkDesk: it's so easy, my grandmother can use it!
Overall Satisfaction with Talkdesk
TalkDesk is currently being used by the entire front desk staff at our medical practice. It makes answering calls easier with its built-in caller ID. It also makes life easier for our administrators as it makes it easier to collect any data associated with the phone calls we are receiving.
Pros
- Interface is very easy.
- Answering phone calls.
- Gathering reports.
Cons
- It would be easier to transfer calls outside of the practice.
- N/A
- N/A
- I cannot answer this question as I am not in management.
I've used other programs similar to TalkDesk but this, by far, is the easiest and most efficient one I've used.
Comments
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