Overall Satisfaction with Talkdesk
TalkDesk is currently being used by the entire front desk staff at our medical practice. It makes answering calls easier with its built-in caller ID. It also makes life easier for our administrators as it makes it easier to collect any data associated with the phone calls we are receiving.
- Interface is very easy.
- Answering phone calls.
- Gathering reports.
- It would be easier to transfer calls outside of the practice.
I've used other programs similar to TalkDesk but this, by far, is the easiest and most efficient one I've used.