Communication and Documentation made easy
November 12, 2021
Communication and Documentation made easy
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is used to effectively communicate with clients and agents. It is used by my company and it ensures that we can document all communications easily after calls and makes it easier to track who has called and to dial directly out of other programs we use.
- provide accurate names and numbers
- allows for note taking
- documents missed calls, voicemails and outbound calls in one place
- can easily edit information
- it will automatically change your status from available to offline
- return on investment
Every time I speak to an agent.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes