Team Viewer has great options for everyone
January 19, 2018
Team Viewer has great options for everyone
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer to support our customers on a daily basis. And also our organization's IT team used to solve my system problems with this tool. TeamViewer is an amazing tool that works perfectly for work and personal stuff. It is used to resolve issues related to computer software immediately, by taking control of the computer facing the issue and resolving it. The main purpose of this product in my company is for our service desk team to be able to connect to our machines remotely and then fix issues for us.
- Easy to provide the ID to let service desk team member to connect to the employee device.
- Easy access to transfer files between desktops.
- Time saver
- Most effective communication
- Remote control
- It should have a feature for recording.
- More controls
- People are able to address technical issues without physically going to the PC in question.
- Working from home is a possibility.
In my opinion, TeamViewer is the best FREE remote desktop control available. But we are using Lync as a primary tool for communication. Overall, TeamViewer is the best because of the tiers and ease of use.