1. Home
  2. Remote Desktop Software
  3. TeamViewer Reviews
  4. User Review of TeamViewer
Great tool for remote control
March 16, 2018

Great tool for remote control

Vitalija Golceva | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is mostly used by sales and support departments for online meetings and presentations with our clients.
  • Allows 2 form factor authentication.
  • Allows remote control.
  • No recording feature
  • Not easy to understand for first-time users
  • Increased customer satisfaction
TeamViewer is best for remote control no doubt. But for online meetings and presentations, I prefer online tools like appear.in.
I use TeamViewer for remote control of my personal laptop at home. In regards to the online meetings and presentations, we only use TeamViewer occasionally because we discovered that some online tools are easier for our customers to use for a connection.

TeamViewer Feature Ratings

Remote Administration
9.0
Screen sharing
8
File transfer
Not Rated
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
8
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated