TeamViewer for Easy Universal Support
Updated July 09, 2021
TeamViewer for Easy Universal Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
TeamViewer is used to remotely log in and assist users with various problems. It is also useful in screen-sharing, meetings, and quick communication. The user interface makes logging into other computers very quick so that they may show work or seek help for a problem or project. There is also a built-in chat feature.
- TeamViewer is awesome at remotely accessing computers. I have personally helped people this way more frequently when compared to being on-site. I have helped people at great distances, too. It has features to add computers into one account for easy access, or there is the ability to use a computer's unique code and temporary password to gain access if necessary. The convenience of this cannot be overstated!
- Teamviewer's meeting capabilities leverage its extremely effective remote capabilities and include options for communicating on screen. There is a built in wipe board and pen, or a highlighter. You can see your partner's cursor to know where they are looking too.
- Teamviewer is Secure. I love all the methods of setup and control. You can blacklist, you can whitelist, you set passwords in addition to the unique ID... I feel safe using the software.
- I wish some of the options were labeled or explained differently. I have one computer that was difficult to access because of a setup goof - I had to request remote control access from the user. If they were not there to accept, I could not access. Great security, but not useful for off-hours updates, etc. It was a small chore to figure out why this was, and to change.
- TeamViewer is a very valuable tool. I've been able to save on travel and third-party expenses.
TeamViewer Feature Ratings
TeamViewer Security and Support
No, did not purchase
Using TeamViewer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Remote Access
- Meetings
- File Transfer
- Chat
Yes - The mobile interface works very well. Upon connecting, there is a popup which provides instructions on controls and gestures. Once these are learned, the popup may be easily disabled. Screen orientation is easily set by the device, and multiple monitors on the remote machine work very well, and may be viewed by a simple button/ tap. It is fully-functional and powerful!