Teamwiewer - Managing and Supporting your Staff Anytime, Anywhere!
April 29, 2021

Teamwiewer - Managing and Supporting your Staff Anytime, Anywhere!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Team viewer allows our IT department to remotely connect to staff computers to do all sort of updates and installations, as well as to support users who might experience some odd behavior on their systems. This has really become a key feature since the pandemic and most if not all of the employees working from home remotely.
  • File Transfer.
  • Remote assistance.
  • Meetings - not as rich as other solutions
  • Instant access to computers, staff and customers.
  • Cut on IT traveling expenses to support users.
For medium to large organizations [that have] the ability to use [...] more "Monitoring and Asset Management module." [For me], [this is] a great feature [because] you can [...] proactively opt for the EndPoint protection module to protect your devices from malware attacks.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Microsoft 365 (formerly Office 365), RingCentral
Teamviewer is great for any organization or professional who needs to manage an increase number of computers, especially if some of the computers are off site or spread across multiple locations. It allows a moment notice access to those system and solve issues for staff.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated