Beware of Automatic Renewal Licensing Cancellation Restrictions
December 01, 2021
Beware of Automatic Renewal Licensing Cancellation Restrictions
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
I have used this product for over 8 years without issue as it has previously met my needs. However, beware of this product and its automatic license renewal options. They insist that you MUST give them 28 days notice to cancel this product prior to its automatic renewal. Even if you contact them like I did 15 days before the auto-renewal, they will make NO exceptions, for any reason whatsoever. My question is, is Teamviewer that desperate to hold on to clients that they put this cancellation clause (in small print) without any notification of your upcoming renewal? My experience with their customer service team was appalling as they were rude, curt, and short with me. This experience has completely soured me on what is otherwise a good product. Very disappointed to have ended my relationship with them this way.
- Screensharing.
- Better Cancellation Policy
- Works reliably.
Not much difference. Much better licensing and pricing.
Do you think TeamViewer delivers good value for the price?
No
Are you happy with TeamViewer's feature set?
No
Did TeamViewer live up to sales and marketing promises?
No
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
No
No longer needed.
Does not apply.