TeamViewer is the best option if it fits into your budget!
January 11, 2024
TeamViewer is the best option if it fits into your budget!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
With our company now working almost 100% remotely, TeamViewer is an essential tool when helping our staff work through technical issues and program installations. The installer is easy enough for just about any user to use, and you can connect using the simple credentials that appear on the screen. (ID and password). It's a piece of software we use on a daily basis.
- Super easy for just about any user to install
- Options for manual/single use and automatic remote control
- Free option available for end users
- Price point may seem high for smaller organizations
- Unable to share large files
- Different versions of TeamViewer are often incompatible, requiring manual updating
- Allows us to maintain in-house tech support for our remote workforce
- Ease of use means less time and money spent on training
- Licenses can be quite expensive for a large user base
Within the first year
The ease of use and application compatibility made the choice an easy one. The quick support module allows us to support our agents without the need for installation, which a lot of users appreciate. Connecting using an ID and password is much easier than trying to configure each system to work with the software, especially since many of our staff use their own PCs.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes