TeamViewer Review as a Technical Consultant
October 09, 2024

TeamViewer Review as a Technical Consultant

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Remotely supporting Suppliers who need access to our customers servers without the use of VPN solutions. TeamViewer enables us to share the screen of specific servers for suppliers who need access to perform maintenance or installation for our customers. We also service end users who can download our personalized quick connect client.

Pros

  • Remote viewing Multi monitor setups
  • File transfer
  • Forwarding of hotkeys

Cons

  • Integration for remote desktop so tabbing out of the window does not result in a black screen
  • Integration for Console windows for the same reason as above
  • Graphics Acceleration
  • no travel cost
  • easy remote troubleshooting

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

We have not
Providing remote access to suppliers for maintenance and installation tasks
Helping out end users remotely troubleshoot their computer issues

TeamViewer Feature Ratings

File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Session record
10
Not Rated

Comments

  • Ying Qin | TrustRadius Reviewer
    Hello TeamViewer user, We appreciate the perfect rating from you and thank you for sharing the true feedback on your TeamViewer experience! Hope you enjoy using TeamViewer as always! Happy Connections! Best, Ying/TeamViewer

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