TeamViewer Strategies by Virtual Meetings.
October 15, 2024

TeamViewer Strategies by Virtual Meetings.

Zulma Quiroz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Starting two months ago, I began to see tangible economic benefits from using TeamViewer. Quickly, the travel cost reduction and increased productivity overcame the initial investment cost. However, it wouldn't work until everyone understood the software features, and success was contingent upon the complete training of all team members.
It is so easy and reliable that virtual meetings are as productive as physical ones. They provide us peace of mind when transferring money and sharing secure information, and the routes of the recordings are invaluable for documentation and training purposes.

Pros

  • The feature cross compatibility across devices.
  • Detailed analysis presentations can be done via advanced screen sharing.
  • The combination of simplicity and confidentiality is built into the integrated file transfer.

Cons

  • Third party app integrations for specialized risk analysis tools, restricted.
  • Difficult to customize meeting room layouts.
  • Audio lag at times due to peak usage.
  • Efficiency in solving decision making processes.
  • A capability to quickly respond to emerging risks.
  • Improved communication and collaboration between team members.
  • Zoom Events & Webinars
I have evaluated Zoom, Skype for Business, and, in particular, TeamViewer. TeamViewer stands out among all because its remote access feature is more robust than the rest.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

We have fully embraced TeamViewer's security features. To simplify access, we’ve also applied single sign-on while keeping a thumb on the pulse of who is logging in. All users are required to use 2-factor authentication. We use TeamViewer’s HIPAA compliance to maintain our risk analysis processes to the highest privacy and data protection standards for client interactions involving sensitive financial data.
This tool is particularly appropriate for urgent risk assessment meetings, which must be addressed immediately with detailed visual explanations. Yet, it may not be as good for more extensive-scale presentations to outsiders, in which more sleek videoconferencing alternatives could be desired.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
8.5
File transfer
8
Instant message
9
Access to sleeping/powered-off computers
8
Session record
9
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Ying Qin | TrustRadius Reviewer
    Ying Qin
    (Vendor Representative) commented a year ago
    Hi Zulma, We appreciate the valuable time on writing this fantastic review about TeamViewer! TeamViewer always puts Security and Privacy as the top priorities. We are so happy that TeamViewer is a user-friendly remote access solution! To get to know more about TeamViewer, we invite you to visit the TeamViewer Community (https://community.teamviewer.com) for feedback sharing about file transfer and join those open discussion with us. We wish you a pleasant day and hope to see you there! Best, Ying/TeamViewer

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