Item: TeamViewer
Rating: 8
Author: Dhiren Jethwa (JD)

Overall Satisfaction with TeamViewer

Implementation Rating

Since i was not involved in implementation process, But as per observation it is very easy to deploy that i can say on the basis observations, also it can be deploy using work policy as well as it provides best support. There is one suggestion for licensing part, for enterprise environments please select your license wisely.

Use Cases and Deployment Scope

TeamViewer is the software that allows you to take the remote of other person's system. Basically as per our scenario we took the remote of other person system to install the application, agent, windows update, patch management. also it helps to take the remote of the system which location is far away from HO. This is basically use case of ours.

Pros and Cons

Pros

Provide Seamless remote connectivity to take access.
Easy to install the application
License subscription is also cost effective.

Cons

They should provide free access of software to try this product

Return on Investment

Since license feature is cost effective it saves money.

Key Insights

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

Other Software Used

AnyDesk

Likelihood to Recommend

As of now there is no point which i really dislike as this in product, basics is that they should provide free access to all users to use and evaluate the features and based on this the user can decide that they need to buy this solution or not like other software provides.

TeamViewer Feature Ratings

Comments

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TeamViewer is a secure and reliable remote access for business