A versatile software to solve technical issues and manage device remotely
April 09, 2025

A versatile software to solve technical issues and manage device remotely

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

They provide amazing feature like file sharing easy to access another software and fixing the system issues along with that they provide a session recording feature and video and audio conferencing in one single platform that is enough to solve any kind of system and software issues and saves more time and money.
It is a best application which helps in to managing the system utility more easily with providing remote access generally in banking application or systems there are always a big issue to install softwares and manage all the issues related to the system and app with using TeamViewer it overcome this challenge to provide a good remote access with this we are able to fix all kind of system issues without facing any problem it saves our lot of time to manage this kind of challenges.

Pros

  • Remote access across multiple platforms
  • File sharing feature from one to another
  • Providing real time collaboration over video and audio calls
  • Easy to fix system issues

Cons

  • Providing remote access to multiple platform without any issue
  • Provide a option to connect different types of operating systems
  • Sometimes I face slowness issue during file transfer
  • Provides real time collaboration
  • Easy to access another computer and helps in system utility
  • File transfer and session recording helps us alot.
From the first month till now they provide a amazing feature to solve multiple issues and challenges that comes from the user system and their software with using remote access our IT team are able to solve queries and issues immediately that saves our lot of time to focus on work without loosing time.
TeamViewer has better feature as compared to other software they provide alot of amazing feature in one software like remote access video and audio conferencing and file sharing process with using all of these we are able to do our work more easily along with that they provide a platform to our IT team to solve our system issue immediately.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Using TeamViewer is simple and reliable with using this tool you can connect any system without any issue and solve user queries that they are facing in their system and provides immediate support to users which helping us to increase overall efficiency and saves alot of time to manage all kind of system challenges.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
8.8
File transfer
9
Instant message
9
Access to sleeping/powered-off computers
9
Session record
8
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Valeria Di Prisco | TrustRadius Reviewer
    Valeria Di Prisco
    (Vendor Representative) commented 9 months ago
    Hello TeamViewer User Thank you for your review and for choosing TeamViewer for your remote access solution We would like to invite you to join the TeamViewer Community at httpscommunity.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time We hope to see you there in the TeamViewer Community Best ValeriaTeamViewer

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