Best of TeamViewer.
April 27, 2025

Best of TeamViewer.

Israel Edmond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Participated in the implementation fully, and the simplicity of the features made everything easy, and the integration as well for better functions. It features a few key elements on the dashboard, which are organized and direct you to what you need. Additionally, there is a pop-up chatbot for help with advancing your request, and all these features work together to ensure implementation is straightforward.
TeamViewer is our tool for interaction and virtual training, offering cost-effective, reliable, and flexible access for any user. In addition to this, we provide virtual assistance with our application and systems management, where necessary, by delegating some of these complex tasks to our professionals. We are also monitoring our network and cloud applications.

Pros

  • Network and cloud application monitoring.
  • Reliable training sessions.
  • Remote customer services.

Cons

  • I would say in my journey I haven't encountered any challenge with it.
  • Team collaboration is way better than before.
  • Effective decision making and business efficiency.
  • Resources saving by a great percentage compared to travelling.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It alleviated our problems when we needed a product that controls most of our activities in remote sessions. We settled on TeamViewer due to its user-friendly interface and pricing. It is also suitable for any organization without specific requirements and is administered worldwide without any limitations.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
10.0
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Session record
10
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

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