It supports many operating systems and also offers cross-platform functionality
March 06, 2026

It supports many operating systems and also offers cross-platform functionality

Mayur Sawant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

My experience with TeamViewer implementation has been good. The setup of the same in users system was easy. Its mass deployment on users devices helped us to save lot of time. Their support team is truly proactive & knowledgeable which helped us lot for smooth implementation. Defining security and operational policies were easy.
TeamViewer is being used in our organization for various activities. From instant remote support to software training we are using TeamViewer. First of all it is helping us to provide instant support to users remotely instead of going to their desk. It enabled us to support any user remotely whether he/she is in same office, other branch, or abroad.

Pros

  • It helps you to provide instant IT support to the users
  • It comes with many advanced features like unattended access, file transfer, etc. that offers decent control over remote session.
  • It supports different operating systems and also offers cross-platform functionality.

Cons

  • Mobile interface needs some improvement
  • It can be vulnerable if credentials shared carelessly
  • With TeamViewer we able to resolve system issues quickly
  • It enabled us to resolve system issues remotely without going to user desk, which improved our productivity
  • With TeamViewer we able to support users remotely, whether they are in same office, other branch or abroad.
  • It cross-platform functionality enabled us to provide remote support from desktop to mobile and mobile to mobile.
  • AnyDesk
We choose TeamViewer over AnyDesk due to its advanced and more secured features. It also offered us better pricing on corporate licensing.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It is an appropriate solution for all including individuals, students, small to large sized companies. It will not only help them to support their users remotely but also will offer them secure and better control over remote session. It will enable them to remotely support their users anytime, irrespective of their location.

TeamViewer Feature Ratings

10.0
Attended device access
10
Unattended device access
10
Mobile device access
10
Virtual device access
10
Multiple-display support
10
Multiple concurrent sessions
10
10.0
Camera sharing
10
Session transfer
10
10.0
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Session record
10
Annotations
10
10.0
Third-party software integrations
10
10.0
Role-based user permissions
10

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