Great Communication Tool
March 18, 2025

Great Communication Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

I use the the calling service of Text-Em-All to get messages out to a large group of people quickly. My use is irregular based on the necessity of quick communication with the group.

Pros

  • Gets the message out fast
  • Is easy to use
  • Reasonable cost
  • The call feature is what I use.
  • The ability to set the send time for a later time
  • Text to speech capabilities
  • I use the service for a non-profit, but it helps us communicate much more effectively
  • We just send out announcements
  • This question is not applicable

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

It works well for getting short messages out quickly, but if a message is longer and needs to have a lot of details added, it doesn't work as well.

Text-Em-All Feature Ratings

Emergency Notification System
8.0
Mass Notification
8
Multi-Channel Delivery
Not Rated
Customization and Templates
7
Geo-Targeting
Not Rated
Multi-Language Support
Not Rated
Emergency Contacts Database
Not Rated
Two-Way Communication
Not Rated
Notification Reporting and Analytics
9
Integration with External Systems
7
Mobile Notifications
9

Using Text-Em-All

2 - They are the people responsible to send message out to our people.
1 - It is easy to use and does not require special skills for the level and which we use it.
  • Getting an important announcement out quickly
  • Correcting previous announcements
  • Giving people accurate information in a timely manner
  • We use it to send out announcements
  • Continue using it to send out announcements
It is an effective tool, but I gave a 9 because we are open to switching to free services.

Evaluating Text-Em-All and Competitors

Yes - I was not involved before we used this service, so I'm not sure what was used. It was long ago, so it was something very basic and was voice only.
  • Ease of Use
I was not involved since the service was already in use when I started my postion.

Text-Em-All Implementation

I did not participate in the implementation
  • Don't know
Change management was a minor issue with the implementation
  • I was not involved
  • I don't know
  • I can't answer that question

Text-Em-All Support

Using Text-Em-All

It is very easy to use
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • adding contacts
  • setting up a message
  • recording a message in the voice feature
  • I have not had problems
  • I can't think of any
  • I've had all positive experiences
Yes, but I don't use it

Comments

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