As good a tool as you make it
January 31, 2020
As good a tool as you make it

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with The Raisers Edge
Our Development Department uses Raiser's Edge on a daily basis to manage relationships with donors including entering gift data, tracking action items, and pulling queries. This CRM allows our team to work together and have access to the same information. Having everything in one place is essential for managing donor relationships across changing teams.
- Manage donor records.
- Track actions and upcoming actions.
- NXT is always getting new features, but there are still some that require you to go to the database view.
- Many improvements are happening on the NXT side, but not so many on the database side.
- Raiser's Edge has improved the level of detail we track with each constituent record so that we know when they last visited, last gave, and future opportunities. This all depends on the data you put in though. Your data out is only as good as your data going in.
- Using Raiser's Edge and Financial Edge together has led to more seamless communication for gift processing.
Do you think Raiser's Edge delivers good value for the price?
Yes
Are you happy with Raiser's Edge's feature set?
Yes
Did Raiser's Edge live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Raiser's Edge go as expected?
I wasn't involved with the implementation phase
Would you buy Raiser's Edge again?
Yes