Item: ThoughtSpot
Rating: 10
Author: Verified User

Usability

User experience has been well designed. It doesn't take very long to get the system up and running for initial use - the support offered by ThoughtSpot is very responsive because of the focus of the company to make their users/customers successful.

Use Cases and Deployment Scope

Used in several instances across the company. For the purpose of this survey, will focus on the external implementation which serves data and insights to our customers (primary mortgage market).

Pros and Cons

Natural language search is a really neat feature which allows anyone with the business context to search for insights and then create pin boards for reference.
SpotIQ is fantastic feature which can survey, crunch, and analyze vast amounts of data, run models, and provide automated insights.

Support and consistent performance across major browsers could be a focus area. ThoughtSpot is optimized for Chrome, and supported for Firefox and IE, however, performance on IE can be slow relative to Chrome.

Return on Investment

Too early to assess.

ThoughtSpot Time to Value

Quite easy with basic business intelligence knowledge and for basic searches, pin-board creation. Training would be required for advanced uses including creating worksheets (views) and data loads etc.

ThoughtSpot Accuracy

Too early to assess

ThoughtSpot BI Team Impact

Too early to assess

Likelihood to Recommend

ThoughtSpot is suited best where performance (response) is a big factor. The in-memory database provides for a fast experience if the data behind the scenes is well modeled. Overall, the learning curve for users is pretty low. The system is intuitive and users can be easily trained - the power lies in identifying insights, it is not meant for your standard reporting and visualizations - you can get that with other BI tools.

Just getting started - so far so good!

Overall Satisfaction with ThoughtSpot