User Review: "TOPview of TOPdesk"https://www.trustradius.com/it-service-management-itsmTOPdeskUnspecified82071012018-06-27T18:44:31.919Z
Overall Satisfaction with TOPdesk
It's being used by our service desk. They receive questions, remarks, comments, complaints, and suggestions from traffic users all over the country. They categorise the messages and transfer them to second line specialists to answer or solve. TOPdesk also is the source for management reports on these matters. It is very useful for the company.