User Review: "TOPdesk helped us to be the best"https://www.trustradius.com/it-service-management-itsmTOPdeskUnspecified82071012018-06-27T18:33:01.206Z
Overall Satisfaction with TOPdesk
Our service desk uses TOPdesk as their go-to tool to support our customers.
6 - We are a managed service provider. We support customers in all IT related questions. We also support end-users from customers who outsourced their IT service desk to us.
The support and consultancy from TOPdesk are very good. They are proactive in helping us achieve the maximum result from the software.
TOPdesk Feature Ratings
Organize and prioritize service tickets
ITSM collaboration and documentation
ITSM reports and dashboards
Asset management dashboard
Policy and contract enforcement
Change requests repository