Totango for Data Driven Customer Success Teamshttps://www.trustradius.com/customer-successTotangoUnspecified8.2961012018-04-25T15:58:45.881Z
April 25, 2018
Totango for Data Driven Customer Success Teams
Score 9 out of 101
Overall Satisfaction with Totango
Totango is currently used by our Customer Success organization. We implemented Totango so our customer success managers can have more visibility into health/activity metrics per client in their book.
Totango is well suited for customer success teams that are supported by engineering and data resources internally. Most of the value that you'll get out of Totango is going to be leveraging the data you put into it. If you don't have good data going into Totango, the insights that you'll be getting won't be very actionable.