Item: Trello
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Trello is a fantastic piece of software for our type of work. We currently use it to manage social media content and keywords, future stories and content, along with blog posts, and to develop additional activities that form the foundation of our work. The software is super simple to use, and has quite a lot of functionality, which makes it perfect for smaller organizations and larger ones alike.
It is really easy to set up, and the team has picked it up quickly. The biggest downside for me is the aesthetics. The use of columns to group things can make it look a little messy at times, and it's sometimes difficult to manage if there are lots of smaller project bits going on at any one time. This might just be a management issue though, but it's still very helpful for us.

Pros and Cons

Ease of use.
Quick to set up and implement.
Lots of functionality.

Design/aesthetics are very simple.
The column design is sometimes difficult to navigate quickly.

Return on Investment

We've seen improvements in time management, and therefore the ability to contribute to other areas of the work
Collaborative work is much easier using this, so there's no need to schedule so many meetings, freeing up everyone's time.

Usability

It is simple to use, and flexible, but the aesthetics let it down. It can be personalized, but this comes at a premium, so for many, it won't be an option. It has made our collaborative ability much stronger, and has freed up lots of time that would be spent in meetings, or update chats to actually deliver the work in question.

Support Rating

I haven't had the need to use the support function for anything, which is probably a good thing. There are also support forums available that would benefit non-urgent enquiries, or some common problems.

Alternatives Considered

I haven't evaluated any other software. Trello was one software package that I used from a previous employment, and I adopted it as part of the newer project I was working on. The usability of the software was perfect for the type of work the team does, so there was never really a need to evaluate other software packages for collaborative or content management.

Likelihood to Recommend

Any organization that has lots of subgroups/subprojects would benefit from using Trello. It makes it easy to separate the content of different projects, and provides the ability to add certain functions to each project. It would also be a useful tool for academic researchers (which is my background), as it makes these large projects much easier to focus on the individual components of.
It would be less suited to much larger organizations, where bespoke content management would probably be more appropriate.

Excellent, simple, and effective!

Overall Satisfaction with Trello