Trello -- Collaborators of the world, Unite!
August 10, 2019

Trello -- Collaborators of the world, Unite!

Robert Belton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trello

Trello is used to serve as a platform for project management and tasks assigned within our department. It allows us to easily track progress on key initiatives stemming from leadership, or during 1-1 sessions with managers who give directives or tasks to an individual. It allows users to collaborate and provide usual updates, utilize bullet lists, etc. It's highly interactive, and encourages users to collaborate more effectively and seek help when needed in a non-intimidating atmosphere.
  • Subchannels/cards within cards on a task: allowing users to move to different "sub-focuses" or components of a task in one area and provide updates on the progress on each of those components, and overall as well.
  • Ease of use: it's extremely easy to organize and update Trello tasks and track progress.
  • Features: bullet lists, archiving and not deleting, etc. are nice features that allow even the most "document everything" person to be satisfied.
  • I'm not a fan of the fact that you are not able to access it offline.
  • There's no ability to set up reoccurring tasks; it must be repeated each time (which can be annoying and clutter your board).
  • It has increased collaboration with team members, and between management and their employees.
  • It's not a great substitute for pen and paper type notes for an individual. It's definitely more tailored to team environments.
It would be great to be able to use the tool offline and in a more personal capacity, but pen and paper beat Trello here because of these limitations when not connected, and because it is more of a collaboration centered tool and not so much tailored for personal use.
The customer service team, every single time I've ever had to deal with them, are fast, polite, and supportive in helping you find a solution to any problem you may have that can be resolved. If not, they're quick to let you know that as well, and offer advice on a different way to do things, which may be a good alternative.
It is well suited for an environment where you are tracking progress on tasks or initiatives, and are looking for collaboration and regular updates.

It is NOT well suited for general keeping of notes yourself when you're not connected to the internet, which can be particularly inconvenient while traveling or commuting, etc.

Trello Feature Ratings

Task Management
8
Resource Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
6
Email integration
6
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated