No system is perfect, but Cision Communication Cloud shines
Overall Satisfaction with Cision Communications Cloud
We are using Cision Communications Cloud (TrendKite)* to monitor our media relations efforts. We are gathering data on important KPIs, generating reports both in and out of the platform, and sharing the results in hopes to better their PR/Marketing strategies moving forward.
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
*[This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
Pros
- It has a great data set.
- I's UI is very easy to use.
- The customer service is great.
Cons
- They often have repeat articles.
- They can't differentiate between broadcast commercials and legitimate hits.
- They don't have a permissions level style platform. We'd love to grant view access to some of our clients.
- Syndication removal is difficult, and there's no easy way around it.
- Meltwater Media Intelligence Platform, iQ Media cliQ, Sysomos Expion and Cision Communications Cloud
Cision Communications Cloud has a wider database for an affordable price, and their customer service is top-notch.
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