Cision Communications Cloud Review
October 22, 2019

Cision Communications Cloud Review

Jeremy Casanave MBA, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

We used Cision Communications Cloud (TrendKite)* for media monitoring to support the Secret Service. We created a daily news summary with it.
*[This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.]
  • Breadth of sources: We could always find reports.
  • Query language is intuitive and help menu detailed enough to help you write advanced queries easily.
  • Features were complementary and useful.
  • We didn't use most of the features, as we had no need for them.
  • News sources were often spam or not meaningful. Some of these could be addressed in the query, but often there were no options.
  • Paywall sources such as LexisNexis and Bloomberg gave just enough to get you an article hit, but failed at giving you the whole story, which made them useless.
Lexis Advance was more suited to our needs, but Cision's pricepoint was better.
Cision Communications Cloud didn't have the breadth of sources or features. However, for the work we were doing the Cision pricepoint made more sense.
Suited for overall media monitoring and marketing work. It's less suited for the type of media monitoring we were doing.

Transition from TrendKite to Cision Communications Cloud

They have great people, who knew and believed in the product. Their knowledge and experience helped us fit Cision Communications Cloud into our workflow.