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Good product, user-friendly.
Updated November 01, 2019

Good product, user-friendly.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

Very useful and accurate info, timely information, well presented.
  • Very comprehensive coverage
  • Timely info: every morning
  • Well presented: user-friendly
  • French/Canadian coverage could be better
  • Some websites are too small or not important enough to get even mentioned in the coverage
Cision (TrendKite)* has a more comprehensive list of media covered and is more user-friendly for me.
My only concern since Day 1: I work in Canada where a third of our media is in French. Cision Communications Cloud (TrendKite)* needs to improve this part of our coverage in Canada to be very useful.


*This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.

Transition from TrendKite to Cision Communications Cloud

I only had to ask for support a few times in the beginning, and people were nice, friendly and very helpful.