TriNet Trophy Review
May 25, 2017

TriNet Trophy Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense
  • Hire
  • Time

Overall Satisfaction with TriNet

Our company reps are typically on call for any questions or concerns within an immediate attention, but there have been several occurrences where I have waited for a response for several days.
Our company uses TriNet across the whole organization. We allow employees access to their benefits, earnings statements, savings plan enrollments, etc.

Pros

  • TriNet representatives answer any questions or concerns thoroughly and within a timely manner.
  • I love the tool that allows me to calculate my salary! This helps me manage my finances.
  • TriNet offers amazing information session webinars that I attend to daily.
  • I appreciate the email reminder alerts about payroll and an changes needed before payroll gets processed.

Cons

  • Though representative answer questions thoroughly and within a timely manner, there have been times where I don't get a response for several business days. This gets frustrating.
  • I mentioned enjoying the salary calculator, but there once seemed to be a bug affecting its usage and I had no indication of this. I thought it was simply just broken forever.
  • I would like to create my own username and login. The privacy protection is great, but it is a lengthy process.
  • Reduced time on HR administrative tasks
  • Incorporate HR knowledge cross functionally
  • Offer teaching sessions for specific HR topics
I have never used anything else other than TriNet.
Our company uses TriNet because we do not have a well-established HR department. This is something you would never know because of how great TriNet provides any and all HR related information. They are extremely reliable and dependable when it comes to everything HR. I really do not have much to say that is negative.

TriNet Feature Ratings

9.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.0
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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