Satisfied customer of several years
November 20, 2017

Satisfied customer of several years

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

They have been very helpful. In the past, we sometimes had to wait a while for answers, but I think that's better now.
New website is very easy to use.
Across the whole organization, to take care of payroll, including PTO, insurance, and assorted HR issues.

Pros

  • Easy to use website to submit payroll
  • Account executive answers questions and helps us as needed. If she's not there, there's always a backup person.
  • They always keep us updated when things are due and it's very clear.

Cons

  • The only thing that comes to mind is the cost of medical insurance which increased a lot more than I expected this past year.
  • Takes less time for our admin to handle payroll
  • No mistakes or penalties on taxes
It seems well suited for any company that wants to outsource their payroll.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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