TriNet is Great!
November 21, 2017

TriNet is Great!

Dee Dee Stevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I get a same day response every time. My questions and concerns are answered and I know my support reps.
Website bugs using different browsers.
It is used by the whole company. We use it for payroll, health benefits, and HR support. We consult with our reps for termination advise.

Pros

  • Customer service is excellent.
  • Quick response time to issues.
  • Sound advise and guidance on HR issues.

Cons

  • Website bugs are common.
  • Reports are hard to find and decipher.
  • Payroll accuracy
  • HR compliance
  • Online portal
It is great for small start-ups. It provides sound HR support and a way to process payroll that isn't a headache.

TriNet Feature Ratings

7.9
Employee demographic data
7
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
4
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.0
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
10
8.3
View and generate pay and benefit information
8
Update personal information
10
View job history
9
View company policy documentation
6
Asset Management ()
Not Rated
7.7
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
9
Succession Planning ()
Not Rated
Not Rated
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
9.0
Notifications and Alerts
9

Comments

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