TriNet is a great partner for your business
December 01, 2017

TriNet is a great partner for your business

Milena Stefanova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

SiteGround takes great pride in our excellent customer service. That is why it is easy to recognize another great customer service team. The TriNet customer service staff is always available, friendly and providing quick resolution to the issues we have had.
TriNet offers services that are very easy to work with. They advertise they will take care of all payroll issues and they really do it. Before we started working with TriNet, we were about to sign with another PEO which required us to file stuff ourselves. TriNet handles all administrative issues directly and requests assistance from us only if a local regulation requires it.
We use TriNet as a PEO for our US employees. The TriNet team handles all payroll issues for us and provides HR advice and assistance whenever we need it. We have employees in several different states and TriNet handles that with ease.
  • TriNet's onboarding process is straightforward and very well managed. We were informed in advance about every step, received materials to help us prepare for the input we need to provide and a TriNet specialist was there every step of the way providing detailed guidance and instructions. I have had a much different experience with another PEO, so I really appreciated the extra organizational effort TriNet has put into their onboarding.
  • TriNet's online system (HR passport) saves time and effort for us and for our employees. As an IT company, we love doing everything online, even if our relationship manager is always a phone call/email away. HR Passport makes that possible for us. TriNet keeps improving it and adding features, so we can handle most payroll issues with just a few clicks.
  • Their staff is really engaged and supportive. I have communicated with TriNet staff from several different departments and every single person did a great job. All my inquiries and issues are resolved quickly and I always feel as an important customer, even though we only manage a small number of employees through them.
  • Our experience with TriNet has been great so far. We manage a small number of employees through TriNet, and I would certainly recommend them to businesseses looking to outsource their payroll.
  • Outsourcing our payroll needs to TriNet has helped us hire staff working remotely from several states. Handling all compliance issues would have been much harder if we needed to manage this internally.
  • We can rely on TriNet for any HR issues we have without hiring a local HR specialist.
TriNet offers a great service for businesses that want to hire employees working remotely from several different states. Formalities, compliance with the various states, paperwork, employee benefits programs - TriNet handles all this and lets us concentrate on our business.

TriNet Feature Ratings

Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
New hire portal
10
Manager tracking tools
10