TriNet works!
March 02, 2018

TriNet works!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

They have definitely helped us stay on track from a compliance standpoint. They excel in that arena. As a technology platofrm, it's okay. Most of the processes work fine, but the two versions of the same website thing is weird.
Multiple websites...and as we've grown we now have two different client service reps. One for benefits and one for everything else. It's sometimes difficult to see where the line is between the two.
We use it across the organization. We are a startup and having a PEO like TriNet allows us to focus on growing and cultivating program specific positions instead of administrative positions. It also allows us to focus on key items core to our strategy instead of being burdened with administrative tasks.

Pros

  • It's a one-stop shop for benefits administration, time tracking, payroll, and HR compliance.
  • Time off management is easy and intuitive.
  • They do an excellent job of staying on top of any compliance items that are relevant to your business. The follow up is prompt and relevant.

Cons

  • They very literally have two different versions of their website. Neither work quite well enough on their own you have to toggle back between the beta version of the new look and feel and the old version to get things done.
  • Some of their client support staff are better than others. They could stand to have a more consistent client experience.
  • Payroll accuracy has improved greatly
  • We spend less time worrying about HR items
  • We can track staff allocations more effectively
I think it's well-suited if you're a small business or startup and want to focus on core business strategies and not get bogged down stringing together multiple HR, Payroll, and Benefits systems. If you're an established well-matrixed organization, then this may not be the product/service for you.

TriNet Feature Ratings

Employee demographic data
9
Employment history
2
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
5
Salary revision and increment management
7
Reimbursement management
7
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
10
View job history
5
View company policy documentation
5
Employee recognition
5
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
1
Performance plans
5
Performance improvement plans
4
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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