Multi-state nonprofit
March 02, 2018

Multi-state nonprofit

Lorri Bentch | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Our current customer service reps have been very good, though we have had some in the past who were not as competent.
Mostly satisfied, though the website (HRPassport) is often slow or not responsive
It is being used by the whole organization for payroll and benefits.
  • Nation-wide benefit programs
  • Responsive customer service
  • Website is sometimes slow or doesn't function
  • Positive impact on employee recruitment and retention due to professional look and feel
  • Positive impact regarding staying compliant in multiple states
Customer service and pricing are better with TriNet than with ADP TotalSource.
Well-suited for multi-state orgs of 50-100 people, where these processes are too much for a non-professional, but the org isn't quite big enough to make it worth doing by an in-house specialist.

TriNet Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
Pay calculation
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
8
View job history
7
View company policy documentation
6
Employee recognition
Not Rated
Report builder
7
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
5
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated