TriNet's been a blessing.
March 09, 2018

TriNet's been a blessing.

Paul Johnson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

All the staff is competent and friendly. The portal is very good to navigate and somewhat dummy-proof, which cuts down on questions to HR.
Overall, our organization and employees are happy with their program, their benefits and the costs.
All employees are covered with TriNet. Outsourcing our HR needs, including insurances, and payroll to TriNet means we can focus on our core business.

Pros

  • Excellent portal for employees to manage their HR needs.
  • Generally quick responses to questions or issues, with competent staff.
  • Insurance renewal, and annual renewal good very smooth.
  • Great selection of benefits, including health and dental plans.

Cons

  • Their admin portal can be enhanced, especially reporting. Also, processing time has lagged in last 6 months.
  • We use another firm for our 401(k) but still run the calculations through TriNet. Very clunky system.
  • Too hands off, no contact with a representative since we signed on. Our HR/Payroll rep is great but their job is focused on those tasks, not the big picture.
  • Ease of payroll
  • Employees are satisfied.
  • Reduces annual shopping of benefits.
They state they are geared toward small businesses but most small business that need outsourced HR needs don't have in-house specialists, and TriNet needs to realize that and have a little more empathy to helping in all HR & payroll matters.

TriNet Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
6
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
9
Employee recognition
8
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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