Why every high-tech startup should outsource HR functions to a full service provider like TriNet.
March 13, 2018

Why every high-tech startup should outsource HR functions to a full service provider like TriNet.

Bill Berkman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

1. When we have problems that cannot be solved through the on-line portal, our assigned TriNet representative has always been able to get the job done expeditiously and thoroughly.

2. Our TriNet representative was able to facilitate the payroll and benefits transfer of all employees without employee interruptions where we merged one portfolio company into another.
The only areas of the on-line portal that could use some additional work are I-9 processing and a unified interface to 401K administration.
I began using TriNet in 2003, primarily to facilitate the availability of competitive benefits and payroll services for startup portfolio companies.

TOYOTech is the fourth of our portfolio companies to utilize TriNet for HR services, payroll services, statutory compliance and tax reporting. My experience with TriNet as a management tool has been positive on all fronts. More importantly, our employees generally report positive experiences with TriNet's benefits and payroll administration. As our companies have grown, TriNet's geographic reach has grown with us. We are thus able to offer comparable benefits and tax collection and reporting services for all U.S. offices.
  • TriNet offers excellent employee benefit programs, competitively priced with flexible employer co-funding options. It would be difficult - if not downright impossible - to attract good talent in Silicon Valley without these sorts of benefit offerings.
  • TriNet's on-line portals for management and employee use are functional, available, and secure. Management reports are configurable and provide all necessary financial data.
  • Payroll tax submission and reporting is reliable and available for all 50 States.
  • TriNet provides all required State and Federal HR statutory compliance reporting.
  • TriNet utilizes Transamerica Financial Services as its 401K provider partner. Unfortunately, 401K reporting and individual account management is not integrated into TriNet's on-line "HR Passport" portal. Accordingly, additional steps are required to manage 401K programs, services, and safe harbor employer contributions. I would like to see these services integrated into HR Passport.
  • Payroll submission and customer management - while improving - still could use more simplification. Recent changes have made it easier to assign the day-to-day payroll tasks to others without compromising employee personal information, but it is still difficult to assign privileges.
  • We have successfully recruited senior level engineers and scientists partly due to the benefit offerings through TriNet.
  • TriNet has enabled geographic expansion and personnel transfer with a unified approach to benefits and payroll irrespective of location. This has been very important to our growth.
  • I don't worry about payroll taxes and statutory compliance reporting - TriNet does. This saves an inordinate amount of time and management attention.
With each portfolio startup we have solicited proposals from 3 full-service HR services providers. While TriNet has not always had the best pricing, it has always prevailed with us due mainly to the breadth and quality of services available. We have not found any other HR services provider who can deliver services in all 50 States.
TriNet is immensely helpful for technology startups, where recruiting the best talent is fundamental to the success of the business. Outsourcing AR, payroll and statutory reporting functions permits management to focus on the business. TriNet has the depth of experience to work seamlessly with management while providing 95% of its services to employees without F2F interactions.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated