Great HR solution for many
March 13, 2018

Great HR solution for many

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet assigns a specialist to help each company navigate the systems and answers many questions. Its team is very professional and responsive. Any solution to an HR problem is only one email away. This is definitely effective in this fast paced environment.
Given it's an online platform, a user can have access anytime, anywhere in the world. The system is user-friendly and easy to navigate. These are very good qualities for many users.
We use TriNet manage our HR needs for our US branch offices. Our HQ is located overseas and our US branch offices operate independently. Given the small size of our US operation, we cannot afford to have an HR department and TriNet helps solve all the issues we face in the HR area. TriNet service is very helpful in the following areas: 1. comprehensive health care choices; 2. full range of employee benefits; 3. compliance & updates in Labor Laws; 4. payroll taxes issues; plus all the minor HR problems, such as hiring, termination, payroll reports, etc. All of these areas would have been very difficult to manage without a fully staffed HR department.

Pros

  • TriNet is excellent in communication. Each company gets an assigned specialist to help with questions. It hosts occasional webinars that educate on a wide range of HR issues. This makes management a lot easier.
  • TriNet is great in providing a wide range of employee benefits, such as healthcare, retirement funds, all sort of insurances, etc. This keeps our company relatively competitive in the labor market.
  • TriNet system is generally very user-friendly. It requires very little training for a new employee to master it. This is particularly helpful for a small company which does not have the manpower to provide a lot of training.

Cons

  • I did encounter some difficulty in certain payroll reports. One example is the compensation reports. Reimbursement claims within the payroll should be separated from basic salary in compensation calculation. Without the separation, compensation reports are not very useful.
  • It would be helpful to have an option to download payroll tax documents filed by TriNet on behalf of the company, such as Form 941, etc.
  • The wide range of offers and services helps a company remain competitive in this labor market.
  • The easy to use system helps reduce time spent on HR issue and retain employee satisfaction.
TriNet is great for small to medium size companies that cannot afford a fully staffed HR department. Given nowaday's complicated HR needs, TriNet service is crucial for many companies. Areas like keeping up with the changes in labor laws and employee benefits are hugely beneficial for management. It may be less important for huge companies that can afford to have internal control in HR matters.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
Not Rated
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
8
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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